Rental Policies

  1. All reservations are subject to cancelation fees. Reservations canceled 30 days prior to arrival are subject to a $105 cancelation fee. Reservations canceled within 30 days of the arrival date will receive no refund. Online reservations are not confirmed until credit card charges have cleared. We offer the opportunity to purchase vacation travel insurance for emergency situations.   
  2. Your credit card will be charge 35% of the entire reservation rate if you book prior to 30 days of your arrival. If you book within 30 days of your arrival date your credit card will be charged the entire rental amount and this amount is non- refundable.If you have reserved a unit an a final payment has not been received 30 days prior to the reservation arrival , the full amount will be charged to your credit card.  If you purchased vacation travel insurance and need to cancel, you will be responsible for filing a claim with Travel Guard insurance.  The purchase of travel insurance is optional. If you live in the states of WA or MN vacation travel insurance will not automatically be included. You must ask to purchase this insurance. Insurance cannot be offered through our company to Quebec residents.If you live in PA, MN,WA or WV please call Travel Guard at 877-249-5376 if you want to purchase vacation travel insurance. North Shore Realty does not handle any insurance claims or represent the insurance company. All questions about purchasing, buying and coverage must be addressed by Travel Guard.
  3. All units are non-smoking. Balcony smoking is permitted in some units. Any unit deemed smoked in will be charged an additional fee of no less than $150 and also will include carpet, furniture, window fixture and bedspread professional cleaning charges. Renters will also be charged for any loss of rental due to cigarette smoke.
  4. All reservations require a non-refundable service fee. One Bedrooms $125, Two bedrooms $127.50- $132.50. Three Bedrooms $140 -145. Four Bedrooms $150.00.
     
  5. An 12% sales and accommodations tax is not included in the posted base rate.
     
  6. We DO NOT offer refunds for bad weather or for hurricanes. Vacation travel insurance is  available through Travel Guard at 877-249-5376. For renter's convenience It is automatically offered with reservation totals.  It is optional and simply sign the contract in the decline area to have it removed. We are unable to offer vacation travel insurance to guest from the states of MN, PA, WV and WA . Call Travel Guard for other options.
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  8. Full payment is due 30 days prior to scheduled arrival. Rental contract and insurance forms are required signed 30 days prior to arrival. We will not guarantee specific units or reservations if rental contracts have not been returned. 
     
  9. We rent to family groups. No house parties allowed.
     
  10. No pets are allowed in any rental unit. If pets are found in a unit the renter must vacate immediately with no refund and the renter will be responsible for no less than a $150 per day charge from the beginning of the rental. 
     
  11. Check in is at 3:00 pm and check out is not later than 10:00 am. There is a $1.00/ minute charge for any check out after 10:00 am. Please note the check-in time of 3:00 p.m. may be extended for special cleaning and maintenance.We cannot offer early check-ins.
     
  12. Late arrivals or Sunday arrivals will need to call our office M-F between 10:00 and 4:30 to arrange a key pick up.
     
  13. Renters are responsible for daily garbage removal and all kitchenware cleaning. There are charges no less than $70 for washing dishes and removing garbage.
     
  14. Linen and departure clean up are included. You will need to bring beach towels. We do not have extra towels available so please bring any additional towels you may need.
     
  15. If you reserve using a credit card the credit card you agree to have the card held as a security deposit and it will be charge for any damages incurred during your rental not covered by the Accidental Damage Fee. The Credit card must be presented at check in.  
  16. As a convenience to our guests, you are no longer required to supply a security deposit. We have included a $45 fee to off set accidental damages under $300.  Any intentional damage, excessive cleaning  or breach of contract or damage in the amount over the covered limit is the responsibility of the guest.  Please report any damage to North Shore Realty when the damage occurs so the damage may be repaired in a timely manner.  Damage not reported or over the $300 cost will be the responsibly of the renter and will be charged to their credit card.
  17. Appliances, equipment and systems in our units are maintained but are not guaranteed to be free from breakdown. Any breakdown must be reported to the office immediately and we will repair it as soon as possible.  We reserve the right to repair or inspect any property as deemed necessary by North Shore Realty, Inc. There will be no adjustments for breakdowns, including TV's, VCR's, DVD's , washers, internet service problems,elevators etc. We reserve the right to move renters to another property if necessary without adjustments to rental rates.
  18. Each property is a privately owned vacation home and reflects the taste of the property owner,. We are unable to make changes to furnishings or appliances. 
  19. We make every effort to guarantee the rental reservation in the property requested.  If the property requested is sold, taken off the market due to owners request or undergoing repairs we reserve the right to move confirmed reservations to a property deemed comparable by North Shore Realty. We cannot always move discounted rentals to other units. In the case of most discounted properties we will can only offer to cancel the reservation or adjust the price to meet the rental rate of a non-discounted unit. This includes rentals made through owners, VRBO etc. If you rent at a discounted price that price is for the specific unit and other condos do not always offer the discount. There are no refunds or discounts for units that are already discounted.
  20. A signed rental contract must be received by North Shore Realty within 10 days of booking or if a booking is within 30 days of the reservation date within a day to consider a reservation confirmed.
  21. North Shore Realty, and/or property owners are not  liable for any damages or injury incurred by a vacation guest during his/her stay, including but not limited to acts of theft or vandalism.   Many of our condominium owners maintain a locked closet or storage area. These areas are locked and not available to renters.
  22. There is a charge for any lost key. Some properties key charges can cost up to $20.00.  If it is deemed the property needs to be re-keyed due to loss of keys the cost will be the renters responsibility.  The renter is responsible for all lock out cost.
  23. Renters are responsible for any service calls due to neglect by the renter including but not limited to toilet back up and misuse of a/c equipment.
  24. Many refrigerators are left open during cleaning. It can take as long as twelve (12) hours before your food will cool and the refrigerator returns to a medium temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take much longer than 12 hours. Please check your refrigerator upon arrival - it should be set at a medium temperature. If the refrigerator is turned to a high setting, the humidity will cause the coils to freeze up, which prevents cool air from reaching the refrigerator compartment while the freezer remains cold. If this should happen, please set the unit to a medium setting and allow time to defrost and stabilize.
  25. We reserve the right to correct any errors in pricing and description on this web site.

  26. Privacy Policy
    North Shore Realty takes your privacy very seriously and we will not share any information about you with another party. This includes automatically gathered data such as e-mail addresses, browser cookies, and IP addresses. It also includes any information submitted via an electronic form such as name, address, and phone number. If you believe that your information has been compromised in any way by your use of this web site, please contact us immediately at 843-272-1770.
     
    Security Policy
    It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.

 NOTE: No daily rates are available from May 26 to September 3. (EXCEPTION - Daily rates may be available if there are vacancies during the summer months. Please call a few days before you plan to arrive.) There is a twelve percent (12%) sales and accommodations tax on all rentals. Payments accepted by MasterCard, Visa or Discover Card. Personal checks are accepted for reservation deposits if received 30 days prior to your arrival. There is a $25.00 fee for all returned checks. All reservations must be guaranteed with a valid credit card. All rates are subject to change. There is a $105.00 cancelation fee on all reservations.Service Fees are not refundable. If cancelation is less than 30 days prior to booked date there is a 100% forfeit of all payments. NOTE: Rental rates are subject to change and may increase or decrease depending on availability. Existing reservations with prepayment are excluded. All reservations require a service fee quoted above. Cancelation penalties and restrictions apply. All payments must be received 30 days prior to arrival. Travel insurance is available. All units are non-smoking. Rates do not include 12% tax. Units with internet access may have additional fees. All units do not have LAND line phones. If you require a LAND line please request this amenity prior to booking your reservation.

Last Updated (Tuesday, 17 October 2017 18:22)